Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may cancel or modify your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Whitechapel is committed to ethical fashion. We prioritize organic cotton, recycled fibers, and transparent supply chains for all our garments.
How should I care for my Whitechapel garments?
Specific care instructions are provided on the inner label of each item. Generally, we recommend cold washes and air drying to maintain fabric integrity.
Do you restock items that are sold out?
We frequently restock core essentials. For seasonal pieces, you can sign up for 'Back in Stock' notifications on the specific product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.